The last year witnessed a substantial rise in the demand for virtual assistants and caused a rift change in the way companies to work. Companies no longer ask their employees to sit at cubicles and commute to offices but hire specialists like virtual assistants to work remotely. These specialists with just a laptop and a steady internet connection are skilled enough to handle any job. If you wonder who would prefer to hire a virtual specialist, the answer is simple, anyone who wants a helping hand to assist them with their work but who doesn’t need them physically in the office.
From digital marketing to social media management and personal task management, these digital workers can handle the workings of a business without too much fuss. Their diverse abilities and knowledge recommend them to work for any industry or company.
No matter the sector, it’s well-known that using the right strategies and managing the resources efficiently is essential for success. Business owners and managers are usually quite busy and find it challenging to handle their numerous tasks in a workday. Virtual assistants come as the ideal solution because they can help business owners manage their time and tasks. They have multiple skill sets and can cater their aptitudes and services to the needs of the employer. This is the primary reason why there has been a boom in demand for digitally-based assistants during the pandemic. Words like virtual staff no longer gain puzzled looks because the outsourcing trends changed in 2020 due to COVID-19, and there are high chances the surge in demand for virtual assistants to maintain the same direction in the following years.
Content creation, social media management, video editing, and writing skills are the most valuable aptitudes of virtual assistants.
Outsourcing is a common habit for businesses from all domains (and no longer limited to organisations with online operations), but some fields are just coming forwards to hiring virtual specialists. The idea of internet-based assistants is here to stay, and the latest statistics support the statement. Also, the evolution of technology regarding remote work management and web conferencing is making the option to work with a virtual assistant more feasible for companies from all industries. Even the businesses looking for solutions to lower their experiences find hiring virtual assistants a wise solution because it allows them to save resources while maintaining or even boosting performance.
The pandemic served as a propulsor in the spike in demand for virtual assistants. Organizations worldwide have switched to remote work and will continue with it for the following years, and who knows, maybe even permanently. In this scenario, they can access a new workforce when they need to recruit specialists. Companies hire more virtual assistants because they find it easier to collaborate with internet-based specialists with adaptable skills. It’s also more cost-effective to hire remote workers because they require no workstation or benefits. The demanding hike isn’t limited to the post-pandemic period but will most likely increase in the following years. Before the pandemic, companies restrained themselves from hiring VAs because they were afraid the workers wouldn’t be productive when not monitored in person. But the pandemic proved that these specialists do their job, and do it right in all conditions.
Virtual assistant services use artificial intelligence
Artificial intelligence plays an active role in improving services from all domains and can boost the efficiency and productivity of companies based on data analytics. Virtual assistant services guarantee an increase in their clients’ productivity and reduction in costs because they allow companies to outsource repetitive tasks that take plenty of time to complete. Virtual assistant services use technology tools like artificial intelligence to automate these repetitive tasks and bring value to their clients. AI solutions can be used for all kinds of tasks to free up resources and streamline operations. When it comes to the virtual assistant industry, they’re used as part of a service offered with the purpose of boosting the efficiency and value of solutions for all business sectors. Artificial intelligence can replace humans in some industries, but it’s not the case in the VA industry, where people team up with automated solutions to provide the best solutions for their clients.
Remote work is the new normal
The number of experts working remotely increases by the day, and more organisations adjust to this form of work. As a result, more employers are looking for specialists to handle various tasks and want to attract the best talent to their company. If they’re open to hiring a remote specialist like a virtual assistant, they access a new pool of talent because they can recruit BPO specialists from around the world. They’re no longer limited to their location because they can acquire remote workers from any area if they have the right skillset.
The virtual assistant services sector will have to meet the surging demand for BPO services and VA by recruiting specialists from various domains.
Increased demand for high-quality services
Because organisations can now access a broader list of candidates, they continue to demand high-quality services and a broader range of aptitudes from their employees. Virtual assistant companies need to provide smart solutions personalized to the sectors and clients they serve to increase the life cycle of their clients and lower the churn rates. Some employers hire entire teams of virtual assistants to cover multiple tasks in their daily operations. Instead of hiring permanent employees, they prefer to collaborate with companies that offer virtual assistant services and collaborate with specialists from various industries. It looks like the market shifts to companies hiring teams of full-time assistants to handle a set of tasks designed for a particular department. For example, hiring a tram of physical employees is no use to create and manage a marketing campaign. Companies can hire virtual assistants to do it because it’ll provide them with the same results.
So, is it wrong to name virtual assistants the workforce from the future? The simple answer is no. They’re the employees everyone wanted to have and are here to serve this utopian dream.